Happiness Is…Buying a New Coffee Maker & Getting a Refund for the Old One




About a week ago, the unthinkable happened. One mid-August morning, my Barista AromaTM 8-cup coffeemaker broke. It became essentially unusable. My first reaction was denial. The large rubber lip of the thermal carafe had become completely unhinged. I tried to meld it back together, but this coffee maker was almost 4 years old. Indeed, if ever there was ‘planned obsolescence’ this was it---because it was definitely NOT abuse. Over the years, I have loved that coffeemaker. On some cold winter mornings, I would practically coo at it as it competently brewed my coffee. I loved many of its features. It’s black and silver sleekness, the gold mesh flat filter, the fact that I could yank the carafe away from the case before it finished brewing in order to pour myself half a cup. I loved the shushing sound it made as it brewed, the strategically placed water canister, and the digital read-out. Ours was a warm respectable relationship informed by my primal addiction to coffee.

After I got through the denial phase, I jumped into action. I went online to attempt to replace the carafe. I encountered a few Web posts suggesting that my Barista had been recalled. That seemed really strange, so I physically walked to the Starbucks near my house to find out where to buy another Barista. When I arrived, I made sure to stock up on VIA--when it comes to instant coffee, VIA truly is best-in-class---to get me through the next few days. (I had originally purchased my Barista coffeemaker at Starbucks in 2007, but was well aware that Starbucks no longer retails coffeemakers in their stores. I have since found out that they don’t retail coffeemakers at all anymore….but, they do give EXCELLENT customer service.) The barista told me to contact customer service in Seattle . I did and less than 24 hours later, they responded suggesting I call using a specific case file number. Within 10 minutes on the phone with Daniel, my problem was resolved. My Barista had been recalled; Daniel promised to send me a shipping label and a full refund of $99.90. Now that’s what I call incredible service and accountability. Thank you, Starbucks!

Next step: I purchased a Black & Decker 8-cup Thermal Programmable Coffeemaker.

Tomorrow, I start my relationship with my Black & Decker 8-cup Thermal Programmable Coffeemaker. First, I have to buy filters! It’s been a long time since I’ve had to do that… and then there is the ceremonial hot-water cleansing. And this time, I plan to master the delayed brewing feature. So the question is: Is this the start of something special? Who knows---it may very well be a love match.

Comments

Great video! How about a video of you tasting and commenting on a freshly-brewed cup of coffee from your new coffee machine? I can already see it.
That is a great idea, Joe. Please stay tuned for the upcoming coffee tasting!
Anonymous said…
A full refund after brewing 13,000,000,000,000,001 pots of coffee, that is impressive.

Now, you've stepped up to the B&D! You and me both. You should try the Smith & Wesson can opener, it's a pip.

The Sears Handi-Man (Handi-Person) blender is pretty good too. You can both mix a smoothie and tune-up the Volvo with that one.
Monika said…
tell you which product is The Best Coffee Maker Review Be aware that Customer Reviews Journal performs its own assessments on a large number of consumer products. my blog
Nalin said…
You are right! I found your blog fascinating. Currently, I am using tassimo coffee machines. I have been using them for five years, they utmost durable and safest machines in my view.
Edna Francis said…
Hope your relationship with Black & Decker 8-cup Thermal Programmable Coffeemaker is going well. Other night an article came through my site, i hope it's worth sharing. "Coffee Maker with Grinder".
Well, great article, keep posting more...
Cheers!!!
Matthew Osburne said…
Happiness is new scheme for the entire community for the future times. The creation of the happy momenta’s and assignmentgeek has been ensured for the use of the powerful elements for the humans.
Alex Lassetter said…
Drinking coffee all the time is my habit when I am in office when I am in home where I am I drink the coffee. We all drink coffee cheap assignment help share the benefits of coffee all the tiredness will be gone.
This post is a pool of information. The readers are quite impressed after reading this impressive post. This impressive post certainly encourages to choose Assignment Help Australia Services. You can email us at cs@Myassignmenthelpau.Com or Phone Number: +61-2-8005-8227
Are you looking for Assignment Help? Turn towards LiveWebTutors and stay tension free. Under the guidance of professional and experienced subject experts you will get the best assignment help regarding your complicated assignments.
Visit us@ Assignment Help
Sophia Thomas said…
Really Appreciate, This impressive post certainly encourages to choose. Get Assignment help by the best qualified and experienced assignment experts. Instant Assignment Help
rickypauls said…
Assignment Help is the best answer to solve all the problems related to assignment writing and project submission. Make your work more effective and valuable with the help of academic experts of greatassignmenthelp For any help, talk to academic expert.
Assignment Help Online
Online Assignment Help
Assignment Help Online Services
Assignment Helper
Assignment Assistance
Assignment Help Experts
Online Assignment Help Services
Robert Smith said…
Excellent read, Positive site, where did u come up with the information on this posting? I have read a few of the post on your website now, and I really like your style. Assignment help
Olivia Crew said…
Excellent information Providing by your Article, thank you for taking the time to share with us such a nice article. Amazing insight you have on this, it's nice to find a website that details so much information about different artists. Kindly visit livewebtutors website we providing best assignment help services in Australia.
Read more now :- Assignment Help
Robert Smith said…
Very helpful advice in this particular post! It’s the little changes that make the largest changes. MBA Essay writing
It’s good to share information with others. I am also sharing something very important for students seeking MATLAB Assignment Help. Visit MatlabSolutions and get best assistance in your MATLAB, Simulink Assignments and Projects.

You can also get CDR Report Engineers Australia if you look to immigrate to Australia.
Anonymous said…
The pressure of academic assignment can be quite a painful thing. So, if you are feeling wondering, “Who can help me in writing my papers?” then you can simply take the paper help from us at MyAssignmenthelp.com.
We boast of a 5000+ strong team of paper writers who are highly qualified and have been providing paper writing help for the past ten years. They can help you submit well-written papers and score better grades. From elementary to high school, from college to university - we provide research paper writing service for all kind of papers.
Anonymous said…
College sure is hectic with all the extra classes and elaborate essays that you have to submit. But do not let that come in your way of fun! With an essay writer from Allessaywriter.com at your aid, get the best of both the worlds. We are known for the best team of essay writers who provide quality essay help online through 100% authentic essays.
Apart from college essay writing services, we also provide help for dissertations, research papers and other kinds of assignments. Our adept writers guarantee you higher grades and stress-free student life.